Migrating to HCS with Wrangler - Deep Dive
We built Wrangler to make migration to HCS easier and developed a process that that we think incorporated the best practices to make it a success
Overview
Wrangler automates the time consuming and error prone activities during a migration the helps HCS partners reduce cost and onboard customers faster.
As no two UC migration are the same, a high degree of customisation and variation in the migration process is required to suit all customer requirements. Wrangler simplify and improve UC migrations by providing the following:
Consistent migration process with a single pane of glass
Telephony data extraction from on premise systems
Automated data cleansing and validation
Centralised customer data verification
UC Project issues management
Generation of bulk loaders and automated API upload
The Wrangler engineer toolkit provides deployment teams with a variety of tools that make deployment teams more efficient by providing
Customisable data extraction and reporting from source systems using a web-based SQL browser
Real time status and local endpoint configuration reporting to find anomalies in source systems
View current Extension mobility (EM) status and make bulk changes such as login or logout
Extract and compare LDAP information
Usage analysis based on CDR history
Automatic number range instantiation
Number normalisation for speed dials, call forwards and LDAP directories
Endpoint management (backgrounds/ringtones/ITL)
Overview
Wrangler automates the time consuming and error prone activities during a migration the helps HCS partners reduce cost and onboard customers faster.
As no two UC migration are the same, a high degree of customisation and variation in the migration process is required to suit all customer requirements. Wrangler simplify and improve UC migrations by providing the following:
Consistent migration process with a single pane of glass
Telephony data extraction from on premise systems
Automated data cleansing and validation
Centralised customer data verification
UC Project issues management
Generation of bulk loaders and automated API upload
The Wrangler engineer toolkit provides deployment teams with a variety of tools that make deployment teams more efficient by providing
Customisable data extraction and reporting from source systems using a web-based SQL browser
Real time status and local endpoint configuration reporting to find anomalies in source systems
View current Extension mobility (EM) status and make bulk changes such as login or logout
Extract and compare LDAP information
Usage analysis based on CDR history
Automatic number range instantiation
Number normalisation for speed dials, call forwards and LDAP directories
Endpoint management (backgrounds/ringtones/ITL)
Now lets get into the details
Wrangler was designed to suit the HCS environment where multiple customers are migrating at the same time and provide a single management interface but still be able to reach out to the customer systems without requiring static NATs
Wrangler can import from multiple CUCM's and LDAP sources
Wrangler Support CUCM 8.6+
Create and normalize sites either via regex or drag and drop
Now import that cluster
Note how approx 1000 devices is imported in 1 Minute as we use SQL rather than AXL
Wrangler automatically finds devices and users that have issues such as external mask, primary line and devices
These items typically need manual attention validation
Wrangler also does auto fixes for device association for licensing and masks
Normalization
Number Ranges
Wrangler will automatically instantiate the number ranges based on the data imported
Phone Button Templates
Wrangler will automatically de-duplicate and normalize the name for PBTs
Speed Dials
Wrangler will parse all Speed dials and convert to e164, it also caters for on net dialling and varible PSTN break out
Wrangler will also normalize the Call forward destinations like speed dials
Manual Queries
These allow for easy data extraction from SQL, RIS, LDAP and EM
The RIS query also allows for resetting ITL/CTL during a migration from the source system as well as finding any phones with alternate TFTP set that will cause issues with the migration
It will also soon support background and ringtone deployment
Transforms
Wrangler can transform existing data to add new devices such as hybrid, replace existing device, change usernames to suit SSO or re-numbering
Bulk Review
Quickly approve migration data - either partner or customer
Detailing Report
Simple reports to provide to customers and billing teams
Compliance Reporting
Find problems with data before deployment
Data Export
Export to loaders or via API to domain mangers with flexible mapping
