Migration Factory - Part 8 - WxC-MT testing using test_mate
Cisco's Webex Calling Multi-Tenant (WxC-MT) brings cloud-based telephony to businesses of all sizes. However, as with any technology deployment, testing is a critical phase that cannot be overlooked. In the case of WxC-MT, automated testing can be the difference between a seamless communication experience and frustrating service disruptions or delayed migrations.
This is where test_mate, an industry-leading automated UC testing tool, comes into play. With remote work becoming increasingly prevalent, the majority of deployments are now conducted without on-site attendance by partner deployment engineers. This change in work dynamics has heightened the importance of reliable, repeatable, remote testing solutions.
Why Automated Testing of Webex Calling Multi Tenant?
Automated testing for WxC-MT helps ensure that the system functions as expected, that the transition from one system to another is smooth, and that any potential issues are identified early and addressed promptly. This can significantly reduce the likelihood of downtime, dropped calls, or poor call quality.
Moreover, it saves a significant amount of time. Manual testing can be laborious, slow, and prone to human error. By automating this process, businesses can drastically cut down on the time it takes to test and troubleshoot their systems. This efficiency allows them to focus their efforts on strategic initiatives rather than getting bogged down in the minutiae of testing.
test_mate for WxC-MT: Key Features
test_mate's capabilities have been expanded to support WxC-MT, enabling control over Multiplatform Phones (MPP) registered to WxC-MT as well as the Webex client. Here are some key features that set test_mate apart:
API Integration: test_mate uses APIs to connect directly with the Webex cloud. This capability is particularly useful when handling tests for devices in different locations or different organisation .
Diverse Endpoint Selection: test_mate allows you to select multiple endpoints for your test cases. This provides a comprehensive overview of how your system performs in various configurations.
Internal and External Call Testing: test_mate supports testing for both internal and external calls. This ensures that your system is reliable, whether your employees are communicating with each other or with clients and partners outside your organization.
Customizable Codec Selection: Different codecs can perform differently depending on the situation. test_mate allows you to select the codec you want to use for your tests, providing more personalized and relevant results.
Support for Webex Devices: While this feature is still on the horizon, it's a significant development that will further expand the scope of test_mate's WxC-MT testing capabilities.
Testing is a vital component of any successful technology deployment. With test_mate's automated testing capabilities for Webex Calling Multi-Tenant, businesses can rest assured that their cloud-based telephony systems are reliable, efficient, and ready to handle their communication needs.
This is the last post in the Migration Factory series
